1Information we collect
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Personal information. When you visit our website, call or email us, or book a repair, we may collect your name, address, phone number, email address, and details about the appliance you need serviced.
Non-personal information. We may also collect anonymous, technical details about how you use our website and services, such as IP address, browser type and device information.
2How we use your information
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We use the personal information you give us to:
- Provide and improve our repair services
- Respond to your inquiries and customer service requests
- Send occasional updates or communications about our services
- Process payments for services rendered
- Personalize your experience and improve how our website works
3How we protect your information
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We use reasonable data collection, storage and processing practices, along with appropriate security measures, to help protect your personal information, account details, transaction records and other data on our website from unauthorized access, alteration, disclosure or destruction.
4Sharing your information
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We do not sell, trade or rent your personal information to third parties without your consent.
5Third-party websites
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If any page on our website ever links out to a third-party site, that site's own privacy policy — not this one — governs how it handles your information. We encourage you to review the privacy policy of any external site you visit.
6Compliance with law
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We will disclose your personal information if required to do so by law, or in response to a valid legal request from a court or government authority.
7Changes to this policy
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We may update or revise this policy from time to time. Any changes will be posted on this page with a new effective date, so we encourage you to check back periodically.
8Business & registration details
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For transparency, here is how our business is registered:
| Registered company | Aidocity Technologies Services (OPC) Private Limited |
|---|---|
| Owner / proprietor | Abdul Rehman R |
| GST number | 29AAWCA4858K1ZP |
| Incorporation certificate | AAWCA2858K |
| UDYAM registration | UDYAM-KR-03-0166591 |
| Registered address | 103/25, JP Nagar, Bangalore |
Questions about this policy?
If you'd like to know what information we hold, ask us to correct or delete it, or just have a question, reach out any time.